Senior People Business Partner

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Senior People Business Partner

As a Senior People Business Partner, you are a strategic advisor and a key partner in shaping the heartbeat of Upsun. You support leaders in embedding our values into everyday team practices, helping them build high-performing, healthy teams that can scale with the business. You bridge the gap between high-level business goals and the daily employee experience, ensuring our people strategy is well executed, scalable, and thoughtfully evolved as the business grows.

You thrive in the "grey areas" of a scaling company, navigating the complexities of international remote work with empathy and data-driven precision. Whether you are coaching a first-time manager, designing a global performance framework, or leading a transformation project, your work directly influences the culture and success of our organization.

What to expect

• Strategic Partnership: Act as a trusted advisor to leadership, providing coaching and insights that enhance organizational capability and team dynamics.
• Program Ownership: Own the full lifecycle of some of our People initiatives (e.g., Talent Management, L&D, Engagement). You aren’t just designing the framework; you’re helping to execute, own the data, and refine the process.
• Operational Excellence: Manage the balance between high-level strategy and "rolling up your sleeves" to support essential routines in compensation, performance cycles, and employee relations.
• Analytical Influence: Leverage metrics and feedback loops to identify trends, raise pertinent issues, and propose proactive solutions to stakeholders.
• Change Management: Guide teams through organizational shifts with clear communication and a focus on maintaining our unique cultural fabric.
• Cross-Functional Collaboration: Partner closely with People Operations, Talent Acquisition, and Finance to ensure a cohesive and supportive experience for all Upsunners.

What you bring

• Seasoned Expertise: You have a deep background as a People BP, specifically within high-growth tech startups or IaaS/SaaS environments.
• Remote/Hybrid Mastery: You understand the nuances of building culture and trust across time zones and screens.
• Strategic Project Leadership: A proven track record of leading transformative People projects (e.g., revamped leveling frameworks, global L&D programs) from ideation to execution.
• Influential Communication: Exceptional English storytelling skills. You can convey complex People concepts to technical stakeholders with clarity and warmth.
• Analytical Problem-Solving: You are comfortable with data and use it to tell a story, but you never lose sight of the "human" behind the metrics.
• High Autonomy: You are a self-starter who thrives in a decentralized, fast moving environment, setting your own pace and meeting deadlines with minimal oversight.
• Inclusive Mindset: You naturally integrate diversity and equity into every facet of your work, ensuring all voices are heard.
• Global Scale: Experience working in a globally distributed setting.

Bonus

• GTM & Sales Partnership: Experience supporting Go-to-Market (GTM), Sales, or customer-facing organizations (understanding the unique nuances of commission-based teams and high-pressure growth cycles).
• Technical Literacy: A genuine curiosity for cloud infrastructure or the developer tools space.
• Language Skills: Proficiency in French or Spanish.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in Canada. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (VP, People)
   
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Chief People Officer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage 

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.