Sales Operations Specialist

Important: Sales Operations Support:

• Serve as a frontline resource for the sales organization, primarily the Channel Team  addressing questions, resolving issues, and helping unblock challenges
• Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration
• Own reseller/VAR account setup and maintenance in Salesforce (create VAR accounts, map reseller sub-accounts, validate data).
• Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems. 
• Partner with RevOps leadership to identify operational bottlenecks and implement solutions
• Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner. 

Process Optimization & Documentation:

• Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency
• Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements.
• Identify opportunities for process improvements to help the sales team operate more effectively
• Assist with the implementation of tools and automation to streamline workflows and reduce manual effort

Cross-Functional Collaboration:

• Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
• Support training initiatives for the sales organization on tools, processes, and best practices
• Ensure accurate data and operational processes are maintained across the sales organization
• Assist with sales technology implementations and enhancements

What You Bring To The Team

Experience:

• 2+ years in Sales Operations, RevOps, or a related commercial operations role supporting partner/reseller channels.
• Strong written and verbal communicator; comfortable partnering across Sales, Finance, and Engineering.
• Experience with Salesforce 

Skills:

• High attention to detail and proven ability to validate transactional documents (POs, quotes) and reconcile discrepancies.
• Maintain sales data integrity, reporting, and performance metrics
• Proficiency with Microsoft Excel / Google Sheets and other reporting tools
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of sales workflows and operations best practices

What We Offer: 

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans 
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees 
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance 
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.