Public Relations & Social Media Intern

See yourself at Twilio

Join the team as Twilio’s next Public Relations Intern!

About the Role

Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn’t just about monitoring feeds—it’s a high-impact role where you’ll dive headfirst into corporate storytelling, media relations, and social media strategy. You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement. If you’re a sharp writer who knows how to spot a trend and turn technical concepts into relatable news, we want to hear from you.

What You’ll Gain

• Professional Growth: Real-world experience in a global communications department at a leading technology company.
• Strategic Storytelling: Gain experience translating complex technical innovation into compelling narratives for global audiences.
• Mentorship: Direct reporting line to the Global Communications team with a focus on your professional development and networking.

Responsibilities

• Media Relations & Content Support
  • Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation.
  • Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public.
• Strategy & Research
  • Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement.
  • Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority.
• Operations & Global Coordination 
  • Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns.
  • Assist with administrative tasks including scheduling team meetings, and organizing assets and files.
  • Help maintain internal PR databases, track project timelines, and assist with tracking coverage.
  • Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
• Interest in Public Relations/ Corporate Communications 
• Interest in the tech industry, specifically B2B companies 
• Exceptional written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong research, critical-thinking, and organization skills
• Passion for technology and how it solves real-world problems
• Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills 

Desired

• Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout)
• Previous experience working with a collaborative team 

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $24.00/hour
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $26.00/hour
• Based in the San Francisco Bay area, California: $29.00/hour

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 1st, but may change based on business needs.