Lead Project Manager, CRO Programs

An overview of this role

You'll be the Lead Project Manager, CRO Programs who helps GitLab's Revenue organization turn executive priorities into shipped outcomes. In this role, you'll sit within the Office of the CRO, coordinating multiple CRO-level initiatives end-to-end and keeping senior leaders aligned across Sales, Revenue Strategy and Operations, Ecosystem, Enablement, Finance, and People. You'll bring clarity to complex, fast-moving work by tracking owners, dependencies, and decisions, surfacing risks early, and driving follow-through without adding process overhead. Reporting to the Chief of Staff to the CRO, your first year success looks like: the right work stays unblocked, stakeholders are clear on what they own, leadership trusts your updates because what you track gets done — and decisions don't just get made, they get delivered.

Some examples of our projects:

• CRO operating model initiatives like rolling out new objectives, quarterly planning processes, or operating rhythms across the Revenue organization
• Go-to-market changes such as territory updates, new sales motions, compensation plan changes, or sales methodology adoption

What you'll do

• Own execution visibility across CRO initiatives — proactively surfacing stalled work, unclear ownership and ensuring CRO leadership has reliable, real-time insight into progress
• Lead coordination for multiple CRO-level strategic initiatives, keeping deliverables, owners, dependencies, due dates, and status clear and current
• Drive information architecture across initiatives — establishing shared standards for how work is tracked, communicated, and accessed
• Drive follow-through from leadership meetings by capturing decisions, action items, and next steps, then tracking completion through to delivery
• Collaborate with senior stakeholders across Sales, Revenue Strategy and Operations, Ecosystem, Enablement, Finance, and People to keep work moving and priorities aligned
• Translate executive direction into actionable workstreams, quickly moving from "what" to "who does what by when" with just enough structure to maintain momentum
• Surface risks early by identifying blockers, unclear ownership, competing priorities, and slippage, and driving resolution or escalating with clear recommendations
• Maintain momentum through regular check-ins, concise status updates, and stakeholder touchpoints, adjusting plans as priorities shift
• Own the operating cadence including tracking initiative progress, managing reporting timelines, coordinating submissions, and maintaining administrative hygiene so leadership has consistent, accurate status 
• Hold partners accountable without direct authority by following up diplomatically and persistently, and ensuring commitments do not fall through the cracks
• Provide clear, audience-aware communication by distilling complex work into executive-ready summaries and execution-level guidance

What you'll bring

• Experience coordinating complex, cross-functional strategic initiatives, tracking owners, dependencies, timelines, and deliverables through to completion
• Ability to drive follow-through from senior stakeholders without direct authority, including documenting decisions, capturing action items, and escalating when needed
• Comfort operating in ambiguity and shifting priorities, translating executive direction into clear workstreams and next steps
• Strong organizational judgment, including sequencing work, identifying risks early, and applying "just enough" process to maintain momentum
• Clear, concise communication skills, with the ability to tailor status updates for executives and provide actionable detail for execution teams
• Familiarity working in or closely with revenue-facing teams (Sales, revenue strategy and operations, go-to-market functions), and understanding how their operating rhythms work
• Experience building or improving workflow systems — using automation, shared documentation standards, or project management tooling to create visibility 
• Pragmatic use of project management tools to create visibility and accountability, not overhead
• An accountability mindset and collaborative approach that can come from program management, operations, or other transferable backgrounds that fit the work

About the team

We are the Office of the CRO, and we help the Chief Revenue Officer's organization operate with clarity and consistency by turning revenue priorities into executable plans across Sales, Revenue Strategy and Operations, Ecosystem, Enablement, Finance, and People. You'll partner closely with senior leaders in a highly cross-functional, globally distributed environment, using asynchronous updates and lightweight operating rhythms to keep work moving between leadership touchpoints. Our focus is to reduce friction in how revenue initiatives are planned, coordinated, and delivered, so the CRO organization can adapt quickly as priorities change while maintaining accountability and follow-through.