Engineering Manager, Firefox Desktop OMC

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role

The Firefox team is a global community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well!  Working in the open is the norm, and we contribute to the code driving the Firefox browser on a number of desktop platforms - Windows, Linux, and macOS. Our focus is on implementing and fixing things in Firefox as well as helping other teams make it excellent for our users.

The Firefox Onboarding Messaging and Communication  (OMC) Frontend Engineering Manager leads a geographically distributed team across North American time zones responsible for Firefox’s in-product messaging surfaces. The OMC team owns the messaging system that helps onboard new users and keeps existing users informed about new features and capabilities within the browser. In close partnership with Product, the team experiments with message content and orchestration to deliver thoughtful, well-timed experiences that improve engagement and user value. We’re looking for a leader who excels at building strong teams, driving technical excellence, and shaping innovative user experiences that influence how people interact with the web.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What you’ll do: 

• Drive initiatives to deliver value to our users via Messaging and features across Firefox while ensuring the software your team delivers is high quality, monitored, and maintainable.
• Help the team navigate trade-offs and drive alignment in a fast-paced, evolving field; balancing quick delivery with thoughtful, long-term approaches across a portfolio of Messaging experiences in the browser.
• Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
• Identify, build and iterate on engineering processes that support a high performing team. 
• Engage regularly 1-1 with your team to discuss both technical work and professional development; provide direct and honest feedback about their individual performances
• Lead hiring efforts 
• Ensure developers are properly supported and empowered throughout the developer lifecycle.
• Create an inclusive environment which engages and challenges your team members. 
• Work collaboratively with many teams including Product, UX, QA, Operations, and Data Science to ensure roadmap success.

What you’ll bring: 

• 4+ years leading engineers in a software development environment and working across multiple distributed teams.
• Software engineering background that empowers you to drive technical decisions within the team and engage with engineers at all levels of seniority to triage, prioritize and implement.
• Solid understanding of web technologies (JavaScript, React, HTML, and CSS)  
• Proven track record successfully leading and shipping sophisticated user facing experiences on time in a loosely structured environment.
• Strong communication and ability to develop positive relationships with others, regardless of their rank or role.
• Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
• Experience effectively communicating with senior leadership and advocating for engineering priorities.
• Desire to grow and learn as a manager, grow and develop others, and get results through others rather than personal technical proficiency.
• Able to hire, mentor, empower, develop, and delegate to geographically distributed team members with different skills from your own.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

Bonus points for:

• Experience in guiding engineering teams in building AI-driven features with reliability and security.
• Experience with delivering AI front-end experiences to user-facing products
• Understanding of programming languages (C++, RUST) and relational database concepts (SQL).
• Experience leading multiple teams and/or driving multiple large scale concurrent projects.
• Product management experience.
• Experience working in open source environments or contributing to large open source projects.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

Req ID: R3073