AI Business Analyst (contract)

About SecurityScorecard

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role
I'm the Head of Talent at SecurityScorecard, a cybersecurity SaaS company, and I'm building a suite of internal AI-powered tool: candidate evaluation engines, hiring manager coaching tools, and interview analysis pipelines. This is internal product work sitting at the intersection of talent operations and AI.

I need a hybrid: someone who can participate in process discovery and business analysis work, and also get hands-on with LLM testing, deployments, and QA. You don't need to be a software engineer. But you need to think like a BA and execute like someone who isn't afraid of a terminal window.

What You'll Do
Business Analysis & Process Work
•    Support or co-facilitate process discovery workshops: sit with stakeholders, document current-state flows, identify gaps and opportunities
•    Deconstruct business workflows and translate them into structured requirements or process maps
•    Produce clean documentation from workshops, voice notes, or rough inputs: process flows, decision trees, SOPs
•    Identify where AI can be embedded in a workflow: not just automate tasks, but genuinely improve how work gets done

AI & Technical Execution
•    Run Railway deployments using provided PowerShell or CLI scripts: execute, validate, report back
•    Test LLM prompt outputs and flag calibration issues with clear reasoning (e.g., 'this response is overscoring, here's the pattern I'm seeing')
•    Support A/B testing workflows: run trials, log results in structured format, summarize findings
•    Do light QA on web app features: walk through flows, surface bugs, confirm fixes
•    Research and benchmark comparable tools or approaches; summarize findings in clean, usable docs

What We're Looking For
•    Genuine BA instincts: you ask 'why does this process work this way' before jumping to solutions
•    Strong English written communication: you will document, summarize, and flag issues clearly and concisely
•    Hands-on comfort with AI tools (Claude, ChatGPT, Gemini): you use them daily, understand prompting, and can evaluate output quality critically
•    Basic technical literacy: can follow deployment scripts, read error messages, and troubleshoot with guidance: not a coder, but not intimidated
•    Self-directed: you receive ambiguous work, you structure it, you execute, you report back: no hand-holding required
•    Detail orientation: this role often means catching what's wrong, not just doing what's asked

Nice to Have
•    Experience with Claude Code, Cursor, GitHub Copilot, or similar AI coding/development tools
•    Prior work supporting a product manager, solutions architect, or technical lead in a BA or analyst capacity
•    Exposure to Python, Flask, or web app basics — you don't need to code, but reading code helps
•    Familiarity with Railway, GitHub, or similar deployment and version control platforms
•    Background in HR tech, recruiting operations, or SaaS — the tools you'll support live in these domains

Engagement Details
•    Location: Remote, Philippines
•    Hours: Full time.  7am to 3pm PT
•    Rate: $5–$10 USD/hour based on demonstrated skills: open to discussion
•    Start: Immediate: preference for someone available within 1–2 weeks