Remote
Flexible - Costa Rica
💻Engineering
Early Access — Help us improve! Share your feedback.
Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.
With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.
Sentry embraces a hybrid work model across our global hubs, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.
This is a founding Solutions Engineer role in a strategic region, with a primary focus on post-sales technical partnership and long-term customer success. You’ll be the first dedicated technical resource on the ground, helping define our regional post-sales engagement model and building Sentry’s presence from the ground up.
You won’t be starting from scratch. The region already includes high-impact, globally recognized customers such as Canva, Coles Supermarkets, Air New Zealand, and Leonardo.Ai, providing a strong foundation and immediate opportunities to deepen adoption, drive standardization, and support complex, large-scale implementations. You’ll work closely with engineering leaders and platform teams at these companies, acting as a trusted technical advisor and ensuring Sentry is successfully embedded into their development workflows and platforms.
This role requires a high degree of autonomy, ownership, and technical leadership. You’ll partner closely with customers to guide architecture decisions, troubleshoot complex implementations, and translate real-world usage into actionable product feedback. Internally, you’ll collaborate with Product, Support, and Engineering to advocate for customer needs and improve how we deliver and scale post-sales technical engagement. As the region grows, this role offers a clear path to shaping—and eventually scaling—the regional solutions engineering function.
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
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