Senior Sales Development Representative (Sr. SDR)

Role Purpose

Documo is looking for a driven Senior Sales Development Representative to be the first point of contact in our go-to-market efforts. You'll research and connect with prospects in healthcare and health tech, generating qualified meetings for our Account Executives.

This is a great launchpad role. Strong performers move into closing positions like SMB Rep or Account Executive. We invest in your growth and want you to advance.

This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours are aligned with Eastern Standard Time business hours.

What we Expect

• Research target accounts and identify key decision-makers using tools like LinkedIn Sales Navigator and ZoomInfo
• Run high-volume outbound outreach through cold calls, personalized emails, and social selling
• Qualify leads using frameworks like BANT or MEDDIC to assess fit and business need
• Book and hand off qualified discovery meetings and demos to Account Executives
• Keep Salesforce CRM updated with accurate activity, pipeline, and lead status
• Share feedback with Marketing on lead quality and messaging
• Build a solid understanding of Documo's product suite (cloud fax, IDP, eSign, API integrations) to speak credibly with prospects
• Hit monthly and quarterly metrics for calls, emails, meetings booked, and pipeline
• Stay current on industry trends and competitive dynamics in healthcare and other regulated verticals

What you get

• Hands-on training from a team that's invested in your success
• A seat at the table on tactical discussions and decisions
• The chance to work at the intersection of AI and healthcare
• Competitive pay, commission, benefits, and a clear path to promotion

Who You Are

• 1 to 3 years of experience in sales development, inside sales, or a customer-facing B2B role (SaaS preferred)
• Comfortable with high-volume outbound activity and resilient when facing rejection
• Strong communicator, both written and verbal, with a knack for crafting personalized outreach
• Familiar with CRM platforms (Salesforce preferred) and sales tools like Outreach, SalesLoft, or Apollo
• Experienced with prospecting tools such as LinkedIn Sales Navigator or ZoomInfo
• Self-starter who can stay organized and accountable in a fully remote environment
• Coachable and curious, especially when learning about complex or technical products
• Technically comfortable enough to discuss APIs, HIPAA compliance, and cloud solutions with confidence

Bonus Qualifications

• Experience selling into healthcare, finance, or other regulated industries
• Background in cloud fax, document management, or health IT
• Salesforce certification or formal sales training (Sandler, Challenger, MEDDICC)
• Proven track record of exceeding quota as an SDR or BDR