Job Description
About Us:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Who You Are
As Sr. Director, Data Science at HighLevel, you turn data into foresight. You lead the modeling, experimentation, and analytics disciplines that transform how the company understands customers, measures product impact, and drives growth. You see patterns in behavior, not just in data. You connect signals across millions of users to predict outcomes, optimize experiences, and guide decisions. You are equally comfortable in code and strategy, designing experiments one day and framing their business impact the next.You build high-performing teams that blend data science, applied ML, and product analytics, and you partner closely with Product, Growth, and Engineering to embed intelligence directly into the platform. You understand that data science is not a back-office function; it is how HighLevel learns, adapts, and scales.
