Senior Catastrophe Claims Adjuster

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Catastrophe Claims Adjuster. A qualified candidate will have strong estimating skills, can comfortably handle high severity losses, and distill complex information for customers. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you. 

What you’d be doing: 

• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Provide technical expertise and serve as an SME for Claims-related projects
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime and deployment
• Any other duties needed to help drive our purpose and fulfill our values
• Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals. These cases often carry significant exposure and complexity, demanding leadership and expertise to ensure their successful resolution. 

We’re looking for someone who has:

• Bachelor's degree in a related field or equivalent relevant education. 
• 5+ years of property claims experience
• Estimating skills
• Excellent written and verbal communication skills
• Strong organizational abilities
• Empathetic interpersonal skills
• Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed 

Highly preferred candidates also have: 

• Field claims experience 
• Experience in catastrophe-focused environments
• Professional designations  

About the Claims team at SageSure:  

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.   

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences.  You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.