Remote
US
$199K–$249K
⚙️Operations
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Principal, Technical Program Management (Research & Development)
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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Join the team as Twilio’s next Principal, Technical Program Management within Research & Development (R&D).
Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Principal, Technical Program Management to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations.
As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Principal, Technical Program Management in R&D is highly visible and requires a strong balance of strategic insight, execution excellence, and cross-functional leadership. You will navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic, scaled agile environment. You'll also be expected to adapt your program portfolio proactively in response to evolving business needs and organizational complexity. Your expertise in your domain areas is regarded as expert level and authoritative, both within R&D and across the company.
In this role, you’ll:
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
This role will be remote and based in the United States.
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Monday, April 20, 2026 but may change based on business needs.
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
USD 171,120 - 213,900
Annually
Health Insurance
Mental Health Benefits
Fitness Stipend
401(k) / Retirement Plan
401(k) Match
Equity / RSUs
Performance Bonus
Work From Anywhere
Parental Leave
Adoption Leave
Fertility Benefits
Volunteer Time Off
PTO / Vacation
Company Shutdown Days
Coworking Allowance
Sick Days
