Medical Assistant

Join Valera Health, a best-in-class tele-mental health service company, and be a vital part of our compassionate care team! We are seeking a skilled, dedicated LPN/LVN to support our providers and patients in delivering high-quality, culturally appropriate behavioral healthcare. This is an opportunity to work from home with flexible hours.

This position is a 1099 contractor, temp-to-perm role within our Psychiatry Operations department.

Why Join the Valera Community?1

At Valera Health, we practice complete care by combining therapy, medication management, and overall wellness promotion. You will collaborate with a wide range of experts, including health coaches, therapists, nurse practitioners, and psychiatrists, to ensure comprehensive and coordinated treatment tailored to our patients.

Key Responsibilities

As a Medical Assistant, you will perform administrative and clinical tasks that facilitate smooth and efficient delivery of services. Your core responsibilities include:

Supporting MDs/NPs with essential patient tasks, including ordering labs, obtaining prior authorizations, and triaging/scheduling urgent visits.

• Managing all faxes related to medications and/or lab work, generally received from pharmacies, insurance, or lab companies.
• Monitoring the refill email, voicemails, and the prescription refill feature in NextGen EHR throughout the business day.
• Responding to patient and general staff inquiries regarding medication issues/concerns.

Required Qualifications

To thrive in this role, you must possess the following:

• Active, unencumbered LPN/LVN licensure.
• Experience in Behavioral Health.
• Experience with Telehealth.
• Experience with Electronic Health Records (EHR).
• Excellent verbal and written communication skills.
• The ability to work independently, as well as collaboratively within a team.
• A private work environment to maintain patient confidentiality.

Preferred Qualifications

The ideal candidate may also have:

• Experience with insurance prior authorizations, including covermymeds.com.
• Proficiency with Google Workspace.
• Current residency in New York state.

Compensation

$24-$25hr

Physical Demands

Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

• Constant computer work, which may require repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
• Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).

We hire people from all backgrounds because that’s what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.