Senior Software Engineer, Observability

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role

Design, develop, and maintain microservices that power Kong Konnect, the Service Connectivity Platform. Working closely with Product Management and teams across Engineering, you will develop software that has a direct impact on our customers' business and Kong's success.

What you will do

• Implement, and maintain services that power high bandwidth logging and tracing services for our cloud platform such as indexing and searching logs and traces of API requests powered by Kong Gateway and Kuma Service Mesh.
• Implement efficient solutions at scale using distributed and multi-tenant cloud storage and streaming systems.
• Implement cloud systems that are resilient to regional and zonal outages.
• Participate in an on-call rotation to support services in production, ensuring high performance and reliability.
• Write and maintain automated tests to ensure code integrity and prevent regressions.

• Undertake additional tasks as assigned by the manager.

What you will bring

• 5+ years working in a team to develop, deliver, and maintain complex software solutions.
• Excellent verbal and written communication skills.
• Strong Golang coding skills – ability to write clean, performant, and maintainable code
• Experience in API design & development – designing REST/gRPC APIs with best practices, documentation, and versioning.
• Code quality mindset – knowledge of version control (Git), code reviews, and engineering best practices.
• Experience with AWS and cloud platforms for SaaS teams.
• Experience designing, prototyping, building, monitoring, and debugging microservices architectures and distributed systems.

• Understanding of cloud-native systems like Kubernetes, Gitops, and Terraform.

Bonus points

• Experience working on new products/startups.
• Experience contributing to Open Source Software projects.

#LI-PC1

About Kong

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.