Senior Sales Operations Manager - Analytics & Intelligence

What You'll Do:

Key Outcomes: Success in this role will be measured by your ability to:

• Build and maintain executive-ready dashboards used daily by Sales, Marketing, and Finance leadership, reducing ad-hoc reporting requests by 30–50% through improved data accessibility and documentation.
• Design and scale core reporting infrastructure that reduces time spent on manual reporting and data preparation by 75% or more.
• Deliver quarterly, high-impact insights and recommendations that inform leadership decisions (e.g., headcount planning, pricing, segmentation, coverage models), resulting in risk reduction or growth upside of ±5–10% against plan.
• Design, implement, or optimize measurement frameworks for core GTM processes (e.g., lead routing, funnel conversion, pipeline hygiene), driving at least a 5% improvement in productivity or efficiency.
• Improve revenue data quality and reliability by proactively identifying and resolving systemic data gaps or inconsistencies, reducing downstream reporting errors and cutting debates on “data accuracy” by 50% or more.

Core Competencies: What we’re looking for:

• 7–10 years of experience working in Revenue Operations, Sales Operations, Analytics, or a related function, with hands-on experience in Salesforce (Reports & Dashboards), Looker, Google Sheets, and Snowflake.
• Proven ability to independently build and own sales forecasting, capacity, demand, and activity models, from initial requirements through ongoing iteration and improvement.
• Strong command of SQL and ETL / rETL best practices, with experience modeling and manipulating large, complex datasets with high accuracy and performance.
• Exceptional communication and data visualization skills, with the ability to clearly convey key performance metrics, pacing-to-plan, and team- vs-rep-level insights to both technical and non-technical stakeholders.
• Demonstrated ability to partner cross-functionally with Business Intelligence, Analytics, Data Science, and Finance to align on definitions, metrics, and decision-making.
• High ownership mindset with strong judgment in ambiguous environments; able to proactively identify problems, propose solutions, and see them through to impact.