Senior IT Internal Auditor

See yourself at Twilio

Join the team as Twilio’s next Senior IT Internal Auditor.

About the job

This position is needed to support the Twilio SOX program and operational internal audits. We are looking for an individual excited to bring their strong IT internal audit, IT SOX and data scientist skills to a collaborative team-based working environment in a fast growing company.

Twilio is growing rapidly and seeking a motivated and qualified individual to join the Internal Audit team as a Senior IT Internal Auditor. Successful candidates have a demonstrated track record of supporting internal audit and SOX engagements focused on information technology and platforms. We are looking for a candidate to bring their strong internal audit and SOX knowledge and skills to a highly collaborative environment in a fast growing company. Reporting to the Internal Audit IT Manager, this position will work closely with Internal Audit teams and other Twilio functional teams to support SOX and data (analytics and integrations) audit related activities. 

Responsibilities

In this role, you’ll:

• SOX ITGC Testing: Lead testing of key IT general controls (ITGCs), including but not limited to user provisioning, access deprovisioning, quarterly access reviews, and change management ensuring alignment with SOX requirements and audit best practices.
• IT Application Controls (ITACs) & Automated Controls Testing: Assess and test IT application controls embedded within critical business applications (e.g., completeness and accuracy controls, automated validations), including system-generated reports and interfaces.
• Data Analytics: Perform data analytics to identify trends, anomalies, and control exceptions using large datasets extracted from key SOX systems.
• Collaboration: Collaborate with internal teams (IT, Internal Audit, External Audit, Security, Business Units) to align on audit scope, share findings, and facilitate remediation of issues.
• Documentation & Reporting: Prepare clear, concise, and complete audit workpapers, process documentation, and management reports. Summarize findings, root causes, recommendations, and action plans. Ensure documentation is audit-ready, following professional and organizational standards.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Accounting, Data Science, or related discipline
• 3+ years experience in IT audit, SOX compliance, or internal controls testing
• Deep understanding of Sarbanes-Oxley (SOX) requirements, internal auditing standards, accounting, COSO and risk assessment practices
• Excellent project manager in a creative and fast paced environment to drive results timely and on budget, and ability to work independently and as a part of a team, including managing contractors
• Ability to execute internal audits, including planning, identifying risks and controls, developing audit procedures/techniques and writing reports
• Excellent communication skills, both verbal and written, with ability to explain complex technical concepts to non-technical stakeholders
• Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members

Desired

• Experience with ERP systems, Okta, Workday, Oracle, ServiceNow, Salesforce, and home-grown applications is preferred
• Professional certification (CISA, CIA, data analytics, etc.) is highly preferred 
• Hands-on experience with ERP, billing, HRIS, or IAM platforms such as Oracle, Zuora, Workday,  Salesforce, or ServiceNow
• Prior experience working in or supporting global audit teams or with international SOX/ICFR compliance
• Experience performing data analytics with software and tools (such as Alteryx, UIPath, Tableau) is a plus

Location

1. This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.