Lead Backend Engineer - Contacts

About HighLevel: HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the Team: Our platform enables customers to create 400 million+ new entities every day and perform 35 million+ search operations daily across billions of records. We build and maintain highly scalable backend systems and search engines that operate with extremely low latency and high accuracy. If you want to work on massive-scale distributed systems and solve real-time performance challenges, this is the right place. About the Role: We are seeking a Lead Engineer - Backend who will operate primarily as a high-impact IC, while also influencing engineering practices and technical direction across teams. This role is not about delivering tickets — it’s about owning mission-critical services end-to-end, driving architectural decisions, understanding customer and internal pain points, and elevating the overall technical excellence of our platform. You will play a key role in improving performance, scalability, and reliability across distributed systems running at extraordinary scale.