Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
The role
Kit Studios is Kit’s in-house creator studio space where creators can record high-quality podcasts and video content in a professional production environment, free for creators on our Creator and Creator Pro plans. We're launching a brand new Kit Studios in New York City, and we need someone to be its heartbeat. This role is about building community, creating memorable creator experiences, and becoming a trusted face of Kit in the NYC creator scene.
As a Kit Studios Coordinator, you'll manage the studio five days per week—greeting creators, running the space, and making sure every visit feels welcoming and professional. But the real work happens in the relationships you build: getting to know creators, understanding what they're working on, connecting them to Kit's tools and community, and identifying opportunities pass along to our sales team.
This role is a great fit if you're a creator, genuinely excited about the creator economy, love making others feel seen and supported, and get excited about rolling up your sleeves to create content alongside creators in the studio.
Your support system
You'll report to Haley Janicek, Head of Creator Community at Kit.
You'll work closely with:
- Kit Studios coordinators in Boise and Chicago
- Account Executives when you identify strong creator leads
- Cross-functional partners in marketing, support, and operations
You'll have regular access to Haley and the team, but you'll also be trusted to build relationships and make decisions independently.
What you'll do
- First Week: Meet Haley, the Kit Studios team, and key stakeholders across sales and marketing. Learn the booking system, studio equipment, and day-of logistics. Connect with other Kit Studios coordinators to understand what great creator experiences look like. Start connecting with the NYC creator community
- First Month: Manage the NYC studio independently. Greet creators, handle bookings, troubleshoot basic technical issues, and keep the space organized and welcoming. Begin building genuine relationships with creators who visit—learn about their work, their challenges, and what they're trying to build. Start identifying creators who might benefit from Kit's Creator Pro plan or deeper partnership, and introduce them to our sales team
- First Six Months: Be known as a go-to person in the NYC creator community—someone creators trust and want to connect with. Consistently deliver excellent in-studio experiences that result in strong NPS scores and testimonials. Build authentic relationships that lead to natural conversations about Kit's tools and value. Host or participate in creator events, meetups, or community-building activities in NYC. Identify and funnel qualified creator leads to the sales team based on real conversations and relationships. Keep the NYC studio running smoothly—managing bookings, supplies, equipment, and day-to-day logistics
- First Year: Be the face of Kit Studios in New York City. Build a thriving creator community around the studio—people who come back, refer friends, and become advocates. Drive meaningful creator engagement that leads to testimonials, case studies, and organic growth. Shape how Kit shows up in the NYC creator scene as we continue to grow
What will S.E.T. you up for success
Skills
- Strong relationship-building and community development skills—you know how to make people feel genuinely welcome and valued
- Natural conversational selling ability—you can spot opportunities and introduce ideas without being pushy
- Excellent hospitality instincts—you create environments where people want to return
- Comfortable with tools like Google Calendar, Slack, booking platforms, and basic studio equipment (Rode, Shure, teleprompters, Atem Mini, i.e. standard podcast equipment)
- Clear, warm communication in person and in writing
- Good judgment about when someone's a fit for deeper Kit engagement and when to loop in the sales team
Experiences
- 2+ years in community building, hospitality, event coordination, customer-facing roles, or creator-facing work
- Experience building relationships that lead to business opportunities (doesn't have to be formal sales)
- Bonus: background in content creation, podcasting, or working with creators
- Bonus: experience launching or managing a new space, program, or community from scratch
- Bonus: deep ties to the NYC creator community
Traits
- Genuinely excited about creators and the creator economy—you believe in what they're building
- Warm, approachable, and energized by meeting new people
- You listen well and remember details about people and their work
- Comfortable working independently and building something new without a playbook
- You take initiative and ownership—you don't wait to be told what to do
- You care about the details that make experiences feel special
- Comfortable spotting opportunities and having natural conversations about how Kit can help
What won't set you up for success
- Preference for purely remote work—this role requires in-person presence in NYC five days per week
- Discomfort with relationship-building or community-facing work
- Needing highly structured processes or clear metrics to feel successful
- Approaching creator relationships transactionally rather than authentically
- Preferring behind-the-scenes work over face-to-face interaction
Location
This role is based in New York City. You'll work on-site at the Kit Studio five days per week (specific days will be determined based on booking volume and community needs).
Compensation + perks + benefits
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our Level 2 ($40/hour). Level is determined based on experience and our interview process.
Perks + benefits include:
- 401k with a 5% match
- Gender affirming benefits
- Childcare benefit up to $1,500 annually
- We cover up to $1,000 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- Ten (10) days of paid time off during each year of employment
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child's first year
- Bereavement, medical, and disaster leave provided per state/local law
How to apply
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
- A phone screen with our recruiter
- Hiring manager screen
- Take-home assignment
- A technical interview
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
