Group Product Manager - Mobile Platform

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the Role We are looking for a seasoned Group Product Manager – Mobile Platform to lead strategy and execution across HighLevel’s mobile platform experiences. This role owns our flagship Agency Mobile App, Client Portal Branded App, Kollab, and Desktop App, while also building a best-in-class iPad experience from scratch. You will manage a team of Product Managers and work closely with engineering, design, GTM, and leadership to deliver cohesive, scalable, and high-impact platform experiences that power agencies and their clients globally. Type: Full Time Location: Remote (India) What You’ll Own Agency Mobile App - Core agency workflows including CRM, POS, White-Label configuration, and operational controls. - Performance, reliability, and usability for high-frequency agency use cases. - Platform extensibility to support future modules and integrations. Client Portal Branded App - End-to-end client-facing experience including branding, engagement, and value delivery. - Seamless onboarding, activation, and retention flows for end customers. - Alignment with agency monetisation and white-label strategy. - KollabCommunity, collaboration, and engagement experiences across mobile. - Deep integration with agency and client workflows. - Scalable feature set to support growing usage and new collaboration models. Desktop App (New) - Define product vision and roadmap for the new desktop application. - Own Go-To-Market strategy, positioning, and launch execution. - Drive adoption by ensuring parity, differentiation, and clear value versus mobile and web. iPad Experience - Build the iPad experience from the ground up. - Define platform-specific UX patterns that leverage larger screens and multitasking. - Ensure consistency while optimizing for tablet-first workflows. - Product MetricsInstrumentation, dashboards, and experimentation across mobile and desktop. - Track adoption, engagement, retention, and feature success. - Use data to guide prioritisation and iteration. Responsibilities - Define and drive the product strategy for HighLevel’s mobile platforms. - Lead and mentor a team of Product Managers across mobile, desktop, and platform surfaces. - Partner with engineering and design to ship scalable, high-quality experiences. - Collaborate with GTM, marketing, and support teams to ensure successful launches and adoption. - Own platform-level decisions that balance speed, consistency, and long-term scalability. - Ensure tight alignment across agency, client, and community experiences. - Drive cross-functional clarity and execution across multiple parallel offers. You’ll Thrive Here If You - Have 7+ years of product management experience, including 3+ years leading PMs. - Have built or scaled mobile-first platforms with complex workflows. - Are confident in owning products used daily by power users and businesses. - Understand platform thinking, modular design, and cross-surface consistency. - Love solving user pain with systems-level thinking. - Communicate clearly and bring strong alignment across teams. What You Bring Strategic Thinking: You align platform decisions with long-term business and ecosystem growth. Leadership & Ownership: You bring clarity, direction, and momentum to teams. User-Centric Mindset: You deeply understand agency admins and end clients. Execution Excellence: You can ship fast without compromising quality. Analytical Rigor: You rely on metrics and insights, not gut alone. Strong Communication: You simplify complex ideas for diverse stakeholders. Bonus Points - Experience building white-labeled mobile apps or platform products. - Exposure to PLG SaaS or multi-tenant platforms. - Experience launching new platform surfaces from zero to one. - Familiarity with mobile performance, offline sync, or cross-device UX. - Experience working on community or collaboration products. Why You’ll Love Working at HighLevel: - Collaborative, driven, and remote-first culture. - Empowered to take ownership and drive outcomes. - Fast-paced environment where experimentation is encouraged. - Work on a product that powers real revenue growth for 2M+ businesses. - Be a key part of scaling one of the fastest-growing SaaS platforms globally. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-AV1