Benefits Administrator

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Benefits Administrator plays a critical operational role in supporting global benefits programs, working closely with the Benefits team to ensure the smooth day-to-day execution of benefit launches, renewals, and ongoing administration. This is a hands-on, detail-oriented position suited to someone who thrives in a fast-paced, cross-functional environment and is eager to grow their expertise in global benefits operations.

Responsibilities

• Support end-to-end benefit launch processes by preparing, populating, and tracking benefits templates in coordination with the Benefits Manager and vendors
• Maintain and update the benefits Jira tracker, including creating tickets and logging progress across launch milestones
• Coordinate document collection from vendors and flag incomplete or outstanding items to the Benefits Manager
• Assist with QA checks prior to launch, including verifying benefit configuration in Deel Admin and reviewing enrollment data for accuracy
• Prepare enrollment bulk upload files using Looker, apply correct filters, and remove duplicate records prior to submission to Engineering
• Support the ingest ETL file creation process and ensure templates are ready ahead of payroll cutoff dates
• Assist with post-launch tasks including invoice reconciliation, ingest validation, and enrollment checks
• Track upcoming renewal dates and support timely initiation of the renewal process
• Assist with preparation of renewal documentation, rate sheets, and vendor-facing materials under the direction of the Benefits Manager and Broker team
• Update internal documentation including CKB articles, snapshots, and the GSC tracker with new rates and plan details
• Support configuration updates in the EOR Benefits Configurator, including uploading client and employee snapshots and updating the invoice increase percentage
• Help prepare client and employee communications using AI drafting tools, following established templates and processes
• Assist in creating and managing surveys for client selection during open enrollment periods
• Monitor and track continuous compliance ticket progress, flagging any outstanding items to the Benefits Manager
• Assist with post-renewal tasks including invoice reconciliation, ingest validation, and enrollment checks
• Maintain accurate and up-to-date records across shared drives, Jira, and internal trackers
• Respond to standard employee and internal queries related to benefits, escalating more complex issues to the Benefits Manager
• Support the preparation of talk tracks and enablement materials for Sales and CS teams
• Assist with coordination across internal teams including GSC, PRM, Knowledge, Finance, and Engineering as directed
• Contribute to lessons learned documentation following each launch or renewal cycle
• Test AI chatbot to verify benefit information is captured correctly post-launch and post-renewal

Qualifications

• Experience: 2–5 years of experience in benefits administration, HR operations, or a related field.
• Attention to Detail: High degree of accuracy in data handling, documentation, and enrollment processes.
• Tools: Comfortable working with project tracking tools, spreadsheets, reporting platforms, and collaboration tools such as Slack or similar.
• Organisation: Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment.
• Communication: Clear written and verbal communication skills, with the ability to liaise effectively across internal teams and with external vendors.
• Collaboration: A proactive, can-do team player who works well in cross-functional, distributed environments.
• Global Mindset: Ability to work across time zones and with diverse, international teams.
• Nice to Have: Experience or familiarity with payroll, HR systems, or benefits platforms.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.