Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help all businesses ‘go beyond’.
The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.
Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
About the role
We're looking for a Program Manager to join our Internal Experience Platform (IX) at Pleo.
In this role, you'll help ensure predictable delivery and execution across IX initiatives, working closely with Product and Engineering teams as we scale our internal platforms that power Support, Risk, and Sales.
You’ll be part of a growing platform organisation responsible for the foundations behind Backoffice workflows, permissions, auditability, demo readiness, and internal quality.
If you're excited about bringing structure to complex, cross-team work, enjoy operating at the intersection of Product, Engineering, and Operations, and are passionate about enabling teams to deliver at scale without operational debt this is the opportunity for you.
What you’ll be doing
As a Program Manager - Internal Experience Platform, you will:
- Own end-to-end delivery planning across multiple IX initiatives
- Coordinate cross-team dependencies, milestones, and timelines
- Establish and maintain delivery hygiene (plans, risks, status, unblockers)
- Proactively surface risks, scope creep, and delivery trade-offs
- Support Product and Engineering leads with sequencing and execution insights
- Enable teams to move faster by removing delivery friction and ambiguity
- Act as a trusted execution partner across Product, Engineering, and Operations
To put things into context, we currently have initiatives on our roadmap related to:
- Standardised Backoffice workflows and role-based permissions
- Shared auditability and internal platform foundations
- Demo-ready environments and internal tooling used by Sales and Support
What you bring
You’ll thrive in this role if you have:
- Proven experience in program management, delivery management, or product operations roles
- Strong cross-functional collaboration skills across Product, Engineering, and Operations
- A structured and pragmatic approach to planning and execution
- Clear, confident communication skills and strong stakeholder management
- Comfort operating in ambiguous and evolving problem spaces
Nice to have:
- Experience working with platform or internal tooling teams
- Exposure to regulated or operationally complex environments
- Background in fintech, SaaS, or B2B product organisations
Why is this role a good fit for you
This role is a good fit for you if:
- You enjoy bringing clarity and structure to complex initiatives
- You like enabling others rather than owning a single product surface
- You’re motivated by scale, leverage, and execution quality
This role is NOT a good fit for you if:
- You’re primarily looking for a people management role
- You want full ownership of product strategy or roadmaps
- You prefer narrowly scoped, single-team delivery work
How you’ll develop in this role
In your first 6 months at Pleo, you’ll:
- Establish clear delivery plans and dependency tracking across IX initiatives
- Improve execution predictability and risk visibility
- Build strong partnerships with Product and Engineering leads
- Grow as a senior execution partner within a platform organisation
We’re committed to helping you develop your career - whether that means leading larger programs, deepening your platform delivery expertise, or expanding into broader operational leadership over time.
Who you’ll be working with and reporting to
You’ll report to our Product Lead for Internal Experience Platform and work closely with:
- Product Managers within Internal Experience
- Engineering Managers, Tech Leads, and Staff Engineers
- Partner teams across Risk, Support, Identity, and Sales Enablement
Our team is highly collaborative and focused on building shared internal foundations. You’ll also partner with teams across the wider Product and Engineering organisation to ensure successful delivery and adoption
A quick heads-up: this role will close on February 26th.
We're keeping the application window short to ensure we can give every candidate the attention they deserve.
So if you're even slightly tempted, don't overthink it, apply today
The interview process
We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:
- Intro Call (30 min) – Chat with a Talent Partner to discuss the role and your background.
- Hiring Manager Interview (60 min) – Meet your future manager and Product Lead to review your domain experience and skills.
- Take-Home Case Study – Solve a fictional product challenge, then present your solution to a panel in a 1 hour session. We’ll assess your problem-solving, product thinking, and strategic reasoning.
- Executive Interview (30 min) – Conversation with our CPO about product strategy and vision, plus discussion of your leadership, stakeholder management, and execution experience.
Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.
Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.
Show me the benefits!
- 💳 Your own Pleo card (no more out-of-pocket spending!)
- 🍜 Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
- 🏥 Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
- 🌴 We offer 25 days of holiday + your public holidays
- 🏠 For our Team, we offer both hybrid and fully remote working options
- 🏖️ Option to purchase 5 additional days of holiday through a salary sacrifice
- ❤️🩹 We use MyndUp to give our employees access to free mental health and well-being support with great success so far
- 👶 Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We can only achieve our goals if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes. We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
