Job Description
Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We’re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.
That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first.
The SysOps Engineer is responsible for ensuring the ongoing reliability and smooth operation of Kinsta’s hosting infrastructure. Working within the engineering team, SysOps engineers focus on monitoring, maintaining, and supporting the systems that host customer sites, acting as the frontline owners of production stability. They own infrastructure issues end-to-end: from detection and mitigation through root cause analysis, follow-up actions, and long-term fixes.
This role demands a strong sense of ownership and collaboration. SysOps engineers work closely with Support, DevOps, Security, Development, and other teams to diagnose problems, restore service, and drive improvements that reduce operational risk. While incident response is a core responsibility, SysOps engineers are expected to continuously reduce manual work and operational risk through automation, tooling, and system improvements. Their work combines short-term responsiveness with long-term thinking to ensure the platform remains reliable as it grows.
Shift: Saturday - Wednesday
Work hours: Saturday & Sunday 12 PM - 8 PM UTC, Weekdays 2 pm - 10 PM UTC
