Staff Product Manager, Commerce

We're building a new 3P Commerce platform that helps game studios bring their in-game items directly to players on Discord. From social shopping and group-driven discovery to seamless mobile buying experiences, we're creating a new way for players to purchase the items they care about, together. This is a foundational bet for Discord - one that sits at the intersection of our social platform, the gaming ecosystem, and a brand new revenue line.

We're looking for a Staff Product Manager to lead the Commerce consumer experience end-to-end. You'll set the product vision and strategy for how players discover and buy 3P in-game items on Discord, drive execution across a cross-functional team, and shape the long-term direction of Commerce as a core part of Discord's platform. This role requires someone who can operate at both the strategic and tactical level - defining what we build and why, while also rolling up their sleeves to ship high-quality product in a fast-moving, ambiguous space.

What You'll Be Doing

• Set the product philosophy, vision, and multi-quarter roadmap for how players discover and purchase 3P in-game items on Discord, and gain buy-in from leadership on that direction
• Lead cross-functional execution with a team of engineers, designers, data scientists, and partnerships to build and ship consumer-facing commerce experiences across mobile, desktop, and in-server surfaces
• Drive our social commerce strategy - including group buying, wishlists, gifting, and other new mechanics that leverage Discord's social graph to create buying experiences you can't get anywhere else
• Partner with game studios and publishers to deeply understand their player journeys, business goals, and technical constraints, and translate those into product decisions
• Own key commerce metrics (conversion, revenue, attach rates) and drive a rigorous experimentation culture across funnels, UX, and merchandising strategies
• Independently make decisions for your product area, navigate tradeoffs across teams (payments, trust & safety, developer platform, marketing), and act as a momentum catalyst for your execution team
• Clearly communicate roadmaps, priorities, experiments, and results across a wide spectrum of audiences from partner teams to executive levels
• Shape Discord's long-term strategy for becoming a meaningful commerce destination for games

What you should have

• 7+ years of experience building and shipping great software, including responsibilities driving prioritization, tradeoffs, and timelines
• Strong product experience building ecommerce, marketplace, or in-game purchasing experiences with clear business impact
• Ability to thrive in ambiguous environments - excited about defining the path forward for a nascent product area and then executing on it
• Demonstrated technical proficiency and effectiveness working closely with engineers on complex systems (payments, fulfillment, identity, account linking)
• Strong analytical ability to design experiments, organize and leverage data, and drive decisions with metrics
• Experience owning mobile user experiences where simplicity, trust, and conversion are central
• Deep understanding of the gaming landscape, player behavior, and what game studios expect from platform partnerships
• Proven track record of influencing strategy and gaining alignment across senior stakeholders

Bonus Points

• Experience building or scaling social commerce features
• Familiarity with game monetization systems, live ops, or in-game item economies
• Experience working with external partners or third-party developers
• BA/BS in Computer Science, Engineering, or relevant technical experience
• Passion for Discord and gaming