JetBrains delivers tools that make professional software development a more productive and enjoyable experience.
The Internal IT team at JetBrains is focused on providing reliable, efficient, and cutting-edge infrastructure and services that empower all JetBrains employees worldwide. The team plays a critical role in ensuring productivity and managing key internal resources. Our goal for this role is to establish and drive an effective internal system for managing and utilizing third-party software assets in use at JetBrains.
We are looking for a proactive, analytical specialist with strong engineering and organizational skills to join our highly technical and results-driven team.
As part of our team, you will:
- Assess and take ownership of the current IT-managed steps in the software procurement process to build foundational understanding and enable future improvements.
- Design, implement, and continuously improve the end-to-end process for managing the lifecycle of external software assets (SAM Process Ownership).
- Collaborate closely with internal stakeholders to understand their needs, gather requirements, and ensure the SAM process supports business objectives.
- Establish and manage a central, accurate inventory of all external software licenses, user accounts with access, and deployment and usage information.
- Manage the full cycle of software license renewals, coordinating internally to assess needs and ensure continuity of service.
- Conduct regular usage reviews and license reconciliations to ensure compliance, identify underutilized licenses, and drive cost avoidance and optimization.
- Define guidelines for selecting software billing plans in company-wide and cross-team tool use.
- Act as an organizational administrator and owner for a set of third-party systems in use (e.g. Notion, Miro, Figma, and hundreds of various other tools).
- Act as an internal expert, consulting with various teams to help colleagues find the right tools and understand licensing rules.
We are looking for someone with
- 2+ years (preferable) of experience in Software Asset Management (SAM), IT Asset Management, or a related field.
- Experience with successful project implementation, such as establishing new processes or introducing SAM systems.
- An understanding of complex licensing models and subscription terms.
- Familiarity with data analysis and reporting tools for generating actionable insights and identifying optimization opportunities.
- A strong service-oriented and collaborative approach.
- Exceptional organizational skills.
- The ability to work autonomously and manage project timelines effectively with a high degree of self-motivation.
- The ability to approach problems with a proactive, systematic, and logical engineering mindset.
- Good English skills, both written and spoken, for clear internal and vendor communications.
Our ideal candidate would have:
- Experience with advanced components of technology such as implementing or administering a dedicated SAM system.
- The ability to work with SAM methodologies.
- Familiarity with diverse IT environments.
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