Senior Manager, People Analytics

Overview

Instacart’s People Analytics & Research team delivers trusted insights that help leaders make better, faster decisions and create an environment where every employee can do the best work of their career. We’re looking for a thoughtful data storyteller to manage this team, set a clear strategy, and turn complex people data into decision-ready narratives that drive measurable impact across the business.

As the Manager, People Analytics & Research, you will ensure the right people, processes, and technology are in place to meet growing demand for high-quality insights. You’ll collaborate with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging leaders, as well as data engineering partners, to build scalable analytics, evolve our data foundations, and coach stakeholders on using data effectively. This role is ideal for someone who enjoys rolling up their sleeves in a fast-moving environment, values clarity and credibility, and can balance strategic vision with operational excellence.

This is a high-visibility opportunity to shift the organization from one-off requests to repeatable, self-serve solutions and clear, consistent metrics—moving from ad-hoc support toward decision-ready analytics and stronger business outcomes.

About the Job

• Own the multi-quarter roadmap for people analytics insights and data products, including forecasting models, dashboards, surveys, and large-scale analyses that inform priority talent and business decisions.
• Lead, mentor, and develop a team of 2 people analytics professionals, setting goals, establishing operating rituals, and driving scalable, high-quality deliverables.
• Partner closely with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging to translate business questions into analytical approaches and influence decisions with clear storytelling.
• Build self-serve capabilities and data literacy across the People organization by creating trusted metrics, documentation, and training for HR and Recruiting teams.
• Collaborate with analysts and engineers to evolve our people data warehouse and security model, improving data quality, governance, and role-based access in platforms such as Snowflake and OneModel.
• Manage key vendor relationships (e.g., Snowflake, Qualtrics, OneModel) and ensure tools are configured to deliver reliable, privacy-aware insights at scale.
• Establish a value-add reporting and analytics culture that prioritizes impact, reduces reactive work, and delivers consistent, decision-ready insights to senior leadership.

About You

Minimum Qualifications

• 10+ years of experience in analytics, data science, business intelligence, or a related data-driven, stakeholder-facing role.
• 5+ years of experience working with people analytics or HR data and processes (e.g., HCM, recruiting funnel, compensation, retention, DEI metrics).
• 3+ years of experience leading or managing analytics professionals, including goal setting and performance development.
• Proficiency in SQL and experience with a cloud data warehouse such as Snowflake.
• Hands-on experience building or maintaining dashboards in a BI tool (e.g., Tableau, Looker) and designing/analysing surveys in a platform such as Qualtrics.
• Demonstrated ability to present insights and influence senior leadership through clear data storytelling and visualization.
• Experience interpreting statistical or machine learning model outputs and guiding stakeholders on practical application.
• Experience handling sensitive HR data with strong judgment around privacy, security, and role-based access controls.
• Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Data Science, Industrial/Organizational Psychology, Computer Science) or equivalent practical experience.

Preferred Qualifications

• Experience evolving a people data warehouse and security model, including data quality, governance, and metric standardization.
• Demonstrated success implementing self-serve analytics programs and training that improve data literacy across HR and business teams.
• Proficiency with OneModel and familiarity with Workday HCM and an ATS such as Greenhouse.
• Track record creating complex dashboards and defining reliable, business-facing metrics that scale across organizations.
• Experience operating in a fast-paced, rapidly changing environment with multiple senior stakeholders and competing priorities.
• Advanced degree in a relevant field (e.g., MS, MA, MBA) is a plus.