Senior Manager, Community

Reports to: Director, Community

Location: Remote Australia

What We Do

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do: 

The Senior Manager, Community is responsible for leading regional community strategy and acting as a high-visibility liaison within the Managed Service Provider (MSP) ecosystem. You will manage regional community initiatives, serving as an individual contributor to drive product awareness and education in targeted accounts.

Responsibilities:  

1. Strategic Management & Leadership

• Regional Strategy Development: Help develop and execute a growth plan for high-value accounts in the APAC region in collaboration with global Community Leadership.
• Initiative Ownership: Lead special projects as requested to support global business initiatives in program development and help identify opportunities for geographic expansion into new APAC markets.
• Cross-Functional Alignment: Collaborate with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs to ensure they align with the needs of APAC MSPs.
• Internal Advocacy: Serve as the internal voice of the APAC partner base, synthesising feedback and strategic opportunities for Product, Sales, and Marketing teams

2. Individual Contributor (IC) Community Functions

• High-Touch Presence: Attend and maintain a consistent, high-value presence at APAC Industry events, Peer Groups, and external Channel communities
• Revenue Generation: Help ensure high-value prospect accounts are engaged with Huntress and brought into the sales cycle to support the revenue team
• Education & Content: Oversee and execute educational events, physical or virtual, as required, focusing on cybersecurity trends and business expansion for partners
• Partner Liaison: Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers, ensuring they view Huntress as a strategic partner.
• Surprise & Delight: Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem.

What You Bring To The Team:  

• Experience: 5+ years of experience in Community Management in the MSP Industry
• Public Presence: Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners
• Domain Expertise: Deep understanding of the MSP/Channel business model and the cybersecurity landscape.
• Autonomy & Project Management: Exceptional time and project management skills; able to manage multiple complex initiatives independently.
• Travel: Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year.

What We Offer: 

• Fully remote work
• At least one annual trip to the US for Summer Summit, with additional local events in Australia!
• New starter home office set up reimbursement ($800 AUD)
• 12 weeks paid parental leave for both primary and secondary carers
• Monthly digital allowance for personal phone and internet costs ($185 AUD)
• Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
• Subsidised private health insurance through our preferred provider
• Stock options for all full-time employees
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.