Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
We are seeking a Senior Salesforce Developer/GTM Engineer with strong Salesforce CPQ expertise and hands-on development experience to join our GTM Systems team. This role will be central to managing our Quote-to-Cash (QTC) lifecycle, Salesforce CPQ, and ensuring smooth stakeholder delivery across Deal Desk, Sales Ops, and GTM other functions. You will be responsible for designing, developing, and optimizing Salesforce solutions, owning end-to-end CPQ configuration, supporting onboarding/offboarding and user lifecycle management, and driving cross-functional collaboration with business teams.
What will you be doing?
Salesforce CPQ & QTC Ownership
- Configure, manage, and customize Salesforce CPQ with Sales lifecycle Management.
- Own Product Catalog setup (Products, Options, Bundles, Configuration Rules, Pricing, Discounting, Quote Templates).
- Apply CPQ Price methodology and manage amendments, renewals, and add ons lifecycle.
- Integrate Salesforce CPQ with external systems via APIs/connectors if required.
Salesforce Development & Enhancements
- Develop solutions using Apex, Triggers, Visualforce, Lightning Web Components (LWC), Flows.
- Design and implement scalable, optimized solutions to meet evolving business needs.
- Provide operational support, bug fixes, enhancements, and follow Salesforce best practices.
- Sandbox Management and CI/CD" (e.g., Copado, Gearset, or GitHub)
- Work on integrations with external tools & systems (Workato, JIRA, BI tools) as needed.
User Lifecycle Management & Admin Activities
- Own onboarding and offboarding activities for Salesforce users, ensuring proper access provisioning, deactivation, and license optimization.
- Maintain security, compliance, and audit controls across GTM systems.
- Provide end-user support for configuration issues, access requests, and business process troubleshooting.
Stakeholder Management & Delivery
- Act as the primary technical POC for GTM stakeholders.
- Translate business requirements into technical design, estimates, and deliverables in Agile projects.
- Partner with Product and GTM leadership to align Salesforce roadmap with business priorities.
System Strategy & Governance
- Ensure data model integrity across CPQ and core Salesforce objects.
- Contribute to security reviews, data governance, and compliance.
- Document solutions, mentor peers, and promote Salesforce development best practices.
What skills and experience do you need?
- 4+ years Salesforce development experience (Apex, Triggers, LWC, Integration).
- 4+ years hands-on CPQ implementation experience (mandatory).
- Strong understanding of Salesforce CPQ Data Model.
- Experience with Product configuration, complex pricing rules, discounts.
- Proven track record of end-to-end Salesforce project delivery (design → development → deployment).
- Ability to design solutions using out-of-box features + custom development.
- Hands-on experience managing user access, security, onboarding/offboarding.
- Excellent communication and stakeholder engagement skills.
Certifications:
- Salesforce CPQ Specialist (must have).
- Salesforce Administrator
- Salesforce Platform Developer I
- Additional Salesforce certifications (Platform Developer II, Advanced Admin, Architect) preferred.
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
