Hardware Business Operations Manager - Remote, US

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

In this role, you will manage Block Hardware portfolio's Contract Manufacturing supply base – Optimize and diversify suppliers, and negotiate cost and contracts. Partner cross-functionally to ensure capacity and launch readiness while managing supplier performance and geopolitical/tariff risk

You Will

• Develop and execute our Contract Manufacturing (CM) sourcing strategy, balancing supply base optimization with geographic diversification
• Lead pricing negotiations and contract discussions with CM partners, using should-cost models to drive competitive outcomes
• Assess geopolitical dynamics and tariff impacts, translating them into actionable supply chain strategies
• Build and maintain strong relationships with existing and potential CM partners
• Collaborate with Planning and Operations on capacity planning, ramp readiness, yield improvement, and throughput optimization
• Partner with engineering and operation teams to review Design for Manufacturability, driving decisions that balance cost and supply assurance
• Track product roadmaps and ensure CM partners are prepared to support upcoming launches
• Resolve supplier issues and disputes, maintaining scorecards and conducting periodic business reviews
• Present supply chain risks, mitigation plans, and strategic updates to senior management
• Mentor junior team members, sharing your expertise in CM management and global supply chains
• Travel internationally (~15% of time) to visit manufacturing sites and build supplier relationships

You Have

• 8+ years managing Contract Manufacturing relationships, Global Supply Management, or Business Operations in hardware manufacturing, or significant experience in Business Program Management roles at a Contract Manufacturer
• Proven ability to build financial models including should-cost analysis, supply forecasts, and risk assessments
• Experience navigating geopolitical dynamics, tariffs, and global supply chain disruptions
• Deep knowledge of hardware development lifecycle and manufacturing processes
• Track record of building strong relationships with diverse suppliers and internal stakeholders

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.