Associate Director, Payroll Implementation

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Director of Payroll Implementation is responsible for ensuring payroll is processed accurately, timely, and in compliance with local, state, and international regulations. You will lead a dynamic team, driving continuous improvement in payroll systems, policies, and operational workflows to support Deel’s mission of simplifying global payroll for businesses of all sizes. Your insights and leadership will be essential in shaping Deel’s global payroll strategy, ensuring the company remains at the forefront of innovation in payroll processing.

Responsibilities

• Develop and implement new operational procedures and systems to improve efficiency and effectiveness.
• Standardize processes across various operations teams to ensure consistency and quality.
• Collaborate with cross-functional teams to integrate new systems and procedures seamlessly.
• Proactively identify operational issues and moments of friction within teams and processes.
• Conduct root cause analysis to determine underlying problems and develop sustainable solutions.
• Implement corrective actions and process improvements to prevent recurrence of issues.
• Develop and implement KPIs to measure the performance of operations teams.
• Monitor and analyze KPI data to track progress, identify areas for improvement and drive actions to improve further.
• Provide regular reports and insights to senior management on operational performance and improvement initiatives.
• Foster a culture of continuous improvement within the operations teams.
• Lead initiatives to streamline processes, reduce waste, and enhance productivity.
• Stay updated with industry best practices and incorporate them into operational strategies.
• Find pragmatic and high return-on-investment initiatives to have a positive impact on the experience operational teams deliver to our customers

Qualifications

• 10+ years in payroll management, with a deep understanding of global payroll systems, processes, and regulations.
• 5 years management experience
• Proven experience leading, coaching, and developing high-performing payroll teams in a fast-paced environment.
• Hands-on experience managing payroll for a multi-national workforce across multiple jurisdictions, including complex tax and compliance issues.
• Ability to analyze complex payroll data, identify trends, and implement data-driven solutions to improve payroll operations.
• Track record of driving process improvements, streamlining operations, and implementing scalable systems for growing organizations.
• Familiarity with payroll software and tools and the ability to integrate payroll systems with other business platforms.
• In-depth understanding of local, state, federal, and international payroll laws, including tax regulations, labor laws, and reporting requirements.
• High level of accuracy in payroll processing, with a focus on minimizing errors and addressing discrepancies efficiently.
• Ability to align payroll operations with company growth strategies, driving both operational excellence and employee satisfaction.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.