


Customer.io operates a fully remote work environment with employees distributed across 40+ countries worldwide. The company emphasizes async-first communication and reducing unnecessary meetings while maintaining "collaboration hours across time zones" for efficient teamwork.
While fully remote, Customer.io invests in bringing people together through annual company summits (most recently in Lisbon with 300+ teammates), collaborative work sessions, and social events.
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Benefits
Wellness Stipend
401(k) Match
Equity / RSUs
Unlimited PTO
Parental Leave
Caregiver Policy
Sabbatical
Home Office Stipend
Learning & Development Budget
Customer.io empowers product and marketing teams to create personalized messaging campaigns using real-time behavioral data. Unlike traditional email marketing tools, their platform focuses on trigger-based automation that responds to how users actually interact with your product.
The company operates as a fully distributed team with employees across 40+ countries, from the US to Nigeria, from Poland to Australia. They prioritize async communication and thoughtful collaboration, reducing unnecessary meetings while maintaining connection through annual company summits and regular team events. Their "how we work" approach emphasizes empathy, transparency, responsibility, and celebrating what makes each person unique.
For remote workers, Customer.io offers standout benefits: 100% covered health insurance for you and your family, unlimited PTO with a recommended minimum of 20 days, 16 weeks of parental leave, and monthly stipends for home office and coworking spaces. The $1,500 annual wellness budget and $2,000 professional development fund round out a benefits package designed for distributed team members.
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Coworking Allowance
Employee Recognition Awards
Volunteer Time Off
Company Offsites / Retreats